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Contact us

You'll find our co-workers ready to answer your questions just about anywhere.

Get in touch how you like, the choice is yours.


If you like to hear a voice at the other end, we're there for you with everything you need.

Call 02-708-7999

Wherever you're calling from, standard rates apply to phone charges.

Monday - Sunday
10:00 - 22:00


Because you might need help anytime, day-or-night. So email and we'll get back to you as soon as possible.


The fastest way to get answers is to read our frequently asked questions (FAQ)

Social media

You can follow us on social media, leave comments, see what other people have to say.


Online form

To solve your request as quickly as possible we need you to include the following information in your email/submission in the message area:

Any of the below information where applicable

Store of purchase (IKEA Bangna, IKEA Bang Yai or IKEA Pick-up & order point Phuket)

  • Receipt number
  • Inquiry number
  • Service Order number
  • Date of purchase
  • Address
  • Contact details

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