Delivery service / Click & Collect
Check available delivery areas and price
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We offer the following delivery options:
Parcel delivery 99 THB for all delivery areas (only available for online purchase)
- Order up to a weight of 24 kg, a volume of 76 litres and a maximum length per item of 1.4 meter.
- Delivery is 4 business days for Bangkok, Samutprakarn, Nonthaburi, Pathumthani, and 7 business days for other provinces.
- No delivery areas: Narathiwat, Pattani, Yala, Ko Sichang (Chonburi), Ko Yao (Phangnga), Ko Kut (Trat), Ko Tao (Surat Thani)
- Delivery for Bangkok and vicinity will be between 1 to 7 days and for other provinces will be between 3 to 14 days based on the availability slots.
- If there is no lift in the building or the packages cannot fit appropriately in the lift
- Additional fees of 50 THB*/bulky item/floor will be applied starting from the 5th floor onwards.
- The 8th floor is the highest floor where delivery service will be provided.
- We offer a combined in-store picking and delivery service if you would prefer to sit back, relax and let us do the heavy lifting for you. Simply place your order with one of our co-workers in-store. (We’re waiving our 200 THB picking fee which applies for truck delivery).
- We’re waiving our 100 THB picking fee which applies for truck deliveries.
- Please ensure that you have obtained entry permit from your condo/gated residences. For failure to enter, re-delivery charges will apply.
- Please note that during major holiday season (Songkran, Father’s Day, Christmas, New Year, etc.), please allow an extra 1-3 business days for processing time due to high peak of orders.
- If there is no lift in the building or the packages cannot fit appropriately in the lift
Click & Collect
Buy online and choose to pick up in the following location:
- IKEA Bangna & IKEA Bang Yai: Free of charge
Pick up in stores between 10:00 - 20:00. The order will be ready for collection within the next day after your purchase. Please wait for the 'ORDER COLLECTION NOTIFICATION' email to inform you that the order is ready for collection before travelling to the collection point. (Due to high demand, allow longer order preparation lead time.) - IKEA Phuket: Free of charge
Pick-up at IKEA Phuket is available every day between 10:00 - 21:00. After getting your order ready for pick-up notification through SMS, please pick up your order within 2 days.
If you cannot do so during the given period, we will either proceed with the full refund. Contact Customer Services at 02 708 7999