How to shop at IKEA

The Basics

• Easy parking for everyone and easy access for people with disabilities. Choose your store for more information on parking fees: IKEA Bangna, IKEA Bang Yai or IKEA Pick-up & order point Phuket.
• Free pencils, paper, tape measures, store guides, catalogues, shopping carts, shopping bags, and strollers.
• A good restaurant with a children’s menu and play area.

Bring the family

We want the IKEA shopping experience to be a family-friendly one. Every IKEA store has a supervised play area for children, called Småland. You can drop your children off there and shop on your own, knowing they are safe and having fun.

Test-drive your furniture

Shopping at the IKEA store should be hassle-free and hands-on. We want you to make yourself at home in our room settings, so go ahead and sit, lie down, fold out the sofa bed, turn on the lamps, feel the weight of the fabrics, pick up the dishes and open the cabinets. No one will bother you and you can always ask for help.

Note the shelf number - it’s on the price tag

On the price tag, you’ll find lots of details including the shelf number. This details where you can collect the item from the Self-serve furniture area, or information on where to collect it at Furniture pick-up area.

Information

You’ll find IKEA staff at information desks with this symbol. They will arrange for you to collect your item at the Furniture pick-up area if it isn’t available in the Self-serve furniture area.

Take a break any time

Our restaurant isn’t just for delicious meals. You can stop in for a quick sandwich or a coffee too. Plus, there’s always a children’s menu available.

Pick up your purchases

You can pick up your purchases from the Self-serve furniture area using the shelf number you noted down. Some items need to be picked up in Furniture pick-up after your purchase is complete.

Pay for your purchases

Our cashiers accept cash, credit cards, debit cards, and IKEA gift cards.

Take it home

Most IKEA furniture is flat-packed so you can transport it home yourself. If you prefer, IKEA can arrange home delivery at a reasonable rate. Contact your local IKEA store or call us for details.