How can I view my order?
As an IKEA Family member, you can easily take part of your order by logging in to your IKEA Family account. If you're not an IKEA Family member, you can use our self-service "track and manage orders and bookings" on IKEA.se instead.
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Through IKEA.se or via a link in your order confirmation, you can find "Track My Order". There you can enter your details to check the status of your order and see whether it is possible to reschedule your delivery. Please note that you can only move your delivery to a later date.
Read moreAfter your order has been placed, it is not possible to add or remove products from your order. If you have changed your mind about the choice of product in your order, you are welcome to make a return after your order has been delivered to you. You can also choose to change the delivery date or cancel your order if it is not already on its way to you via our "Track and manage my order" service.
Read moreThere are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreThe delivery time depends on how you placed your order. If you ordered at a department store, the delivery time is usually 1-3 working days and if you ordered online or by phone, your order is usually delivered within 7-10 working days.
Read moreSometimes things don’t go as planned – and that’s okay. You can easily change or cancel your order through our "Track and manage my order" service.
Read moreIf you registered your IKEA Family membership when making your purchase, you can print a copy of your receipt via your IKEA Family profile. An order confirmation for your purchase is also valid as a receipt. If no IKEA Family membership was registered at the time of purchase, we’re unable to provide a copy of the receipt.
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