What does Sleep on the matter guarantee mean?
When you buy a sprung mattress, sprung base* or foam mattress* at IKEA, you have a full 90‑day exchange period and the opportunity to sleep on it. It takes approximately 28 nights for your body to adjust to a new mattress. If, within this period, you find that your new sprung mattress, sprung base or foam mattress* is too soft or too firm, simply come back. We will help you exchange it for another mattress!
Please note that your sprung mattress, sprung base* or foam mattress* must be in good condition, and the original receipt or original delivery note is required as proof of purchase for the 90‑day exchange period to apply.
If you have any questions or concerns, you are welcome to contact our customer service, and we'll help you look into it.
*The guarantee does not apply to the foam mattresses ÅGOTNES and ÅFJÄLL, or the sprung bases JÄRNUDDA and RANDÅSEN.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We offer guarantees on many of our products. The products that have a guarantee have a fixed warranty commitment of, for example, 5, 10 or 25 years. The warranty applies from the time you buy the product or have it delivered. To use any guarantee on your IKEA product, you need to keep the original receipt or consignment note.
Read moreMatter is a shared network standard that allows smart products from different brands to communicate with one another in a simple, secure and seamless way.
Read moreDo you dream of a comfortable bed with the best possible comfort adapted to you and your needs? You can book a free meeting with our sleep experts for personal advice – and we'll help you find the right bed.
Read moreDepending on how you sleep, there are several different pillows and duvets that can make your night’s sleep even better. Our range of pillows and duvets is divided into two groups depending on the filling material: natural materials and polyester. Both groups offer properties for different sleep preferences, and both can be machine washed for a long-lasting fresh feeling.
Read moreDepending on the age your child is, we have different recommendations for duvets. If you have a newborn baby, we recommend a sleep bag, then after 12 months, we recommend baby duvets or babyblankets for cots. From 3-12 years, SMÅSPORRE is a good duvet as it has good breathability and can be washed often.
Read moreThe DIRIGERA hub can connect smart products from other brands that support Matter, and some Zigbee products may also work - but compatibility can vary.
Read more