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I can't log in to my IKEA Family account, what should I do?

If you have forgotten your password, you can choose to either log in with a one-time code or with BankID.

Forgot your password? No problem! Once you're on the Login page you can log in with BankID or continue with email. If you choose to log in with email, you can either click on "Log in with a one-time code" or in the next step "Forgot your password?" and enter your email address.
You will receive an email with instructions on how to proceed to log in. If you have not received the instructions after a few minutes, double-check that your email address is correct and that the email has not ended up in your spam folder.
If you have problems accessing your email, log in with your BankID or need further assistance, contact IKEA Customer Service.

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