The person in our company who took care of our IKEA accounts has quit, how do we access our accounts?
By contacting us at IKEA we can help you update the information on your accounts to the company's next contact person.
To update information on IKEA Business Network, contact the Business Department either though your nearest store or by phone 0775 - 700 700. To update information regarding your Företagsfaktura account, such as credit, contact details or billing adress, email faktura.se@ikea.com.
Please not that Företagsfaktura and Ikea Business Network are independent of each other.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To collect points, use rewards, access member discounts and save your receipts digitally, you need to identify or register your IKEA Family account when you make a purchase. If you’re not identified as a member, IKEA Family benefits cannot be applied, either at the time of purchase or afterwards.
Read moreTo shop in our stores, you need to show either a card linked to the business invoice solution or a requisition with the 10-digit card number as a basis in combination with the presentation of valid physical identification. You can find the required requisition details in our power of attorney form on ikea.se/fullmakt-företagsfaktura.
Read moreYou can easily find the customer and card number on the invoice. The authorized signatory or the finance department at your company, depending on who is responsible for your company's account, should also be able to help you find the company's customer and card number.
Read moreHow great that you want to become part of IKEA Family! Membership is free, easy to join and gives you immediate access to a world of benefits, offers and rewards.
Read moreAs a business customer, you can join IKEA Business Network to take advantage of offers and benefits aimed at creating a better working life. Business customers can also apply for our invoicing solution, Företagsfaktura, and thereby easily shop online or in stores on invoice.
Read moreYes, you can shop with your company card or with a company authorization in the restaurant.
Read more