Can I go to collect my order before receiving my notification that it is ready?
We recommend waiting until you receive a notification confirming your order is ready before heading to the store.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreClick & Collect dates can be changed if your order has not yet been picked by our team.
Read moreYes, it's easy to arrange for someone else to collect your order if you're unable to. The collector will need to be nominated for pick up on your order and have valid proof of ID when they arrive!
Read moreClick and Collect is a service that provides you the convenience of having your order ready to be collected at our counter when you come into store.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreWhile we can't switch your order to delivery, our in-store team can assist with delivery options when you come to collect.
Read more