Can I arrange for someone else to pick up my Click and Collect order?
Yes, it's easy to arrange for someone else to collect your order if you're unable to. The collector will need to be nominated for pick up on your order and have valid proof of ID when they arrive!
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Planning to collect heavy items? We recommend bringing someone to assist with loading.
Read moreClick & Collect dates can be changed if your order has not yet been picked by our team.
Read moreWhile we can't switch your order to delivery, our in-store team can assist with delivery options when you come to collect.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreClick and Collect is a service that provides you the convenience of having your order ready to be collected at our counter when you come into store.
Read moreYou can cancel your Click and Collect order at any time before it has been collected to receive a refund.
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