Will I be able to change my Click & Collect date later?
Click & Collect dates can be changed if your order has not yet been picked by our team.
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Yes! Sometimes we are able to pick your order earlier than expected. Your order will still be held for 2days from the date stated on your order.
Read moreYes, it's easy to arrange for someone else to collect your order if you're unable to. The collector will need to be nominated for pick up on your order and have valid proof of ID when they arrive!
Read moreYou can cancel your Click and Collect order at any time before it has been collected to receive a refund.
Read moreIf your order has reached a certain order status, it may not allow you to make changes such as rescheduling, adding or removing items or changing order details.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreYou can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read more