What is force majeure and how does it affect postal parcels and deliveries from IKEA?

You can have your items delivered to your home, sent as a parcel or made available for collection at an IKEA store, a pick-up point or a collection point. At checkout, you’ll see which options are available for your order.

We deliver to most addresses in Norway with road access. There are some exceptions, such as post office boxes, islands without bridges, construction sites, cabins without road access, and addresses outside Norway.

Order items for at least 99,- and select "Collect at pick-up point" at checkout. The parcel will be delivered to your chosen pick-up location: post office, postal service point in a store, or parcel locker. You can usually pick up your parcel within 1–10 business days.

Sometimes you will not get a postal parcel as a delivery option even if you are within the measurement and weight limits. Here you will find information about why.

Most smaller items can be shipped as postal packages, but some products are stored elsewhere due to logistics and warehouse placement, so parcel delivery is not available for these items.

If you are unable to come to the store to return the item, it is possible to return smaller items by parcel post.