If you want to change the pickup day or cancel your order after payment, you can log in to your IKEA profile.
If you want to change the contents of the order, you must cancel it and place a new order.
Can I change my click and collect order after I have placed it?
You can easily change the pickup day or cancel your click and collect order after payment, directly from your IKEA profile. If you want to change the contents of the order, you must cancel it and place a new one.
If you do not have a profile with us, you can change your order here: Track and manage my order.
If something is missing after delivery or Click & Collect at a warehouse or a pickup location, be sure to first check if your order is split into multiple deliveries, as the missing item may still be on its way. If you notice that items are still missing from your order, please contact customer service for further assistance.