How does Click and Collect work?
Buy the items on ikea.no and pick them up yourself when they are ready.
Click & Collect - in store When you place a Click & Collect order, you order and pay for the items online and pick them up at the store. The items can be picked up as soon as you receive confirmation via SMS that the order is ready, and no later than the pickup date you selected when you ordered. Bring the order confirmation to collect your order. You, or the person collecting the items for you, must take the items to the car and load them yourself.
Click and Collect - near you When you choose Click & Collect near you, you order and pay for the items online and pick them up at the selected pickup point. The items can be picked up within the time window you have chosen, and you will receive an SMS when our transporter is on site. Bring the order confirmation to collect your order. You, or the person collecting the items for you, must take the items to the car and load them yourself.
Click and Collect does not appear as an option If Click and Collect does not appear as an option in the shopping cart, it means that we do not have any available pickup times at the moment or that there are not enough items available in stock. Try again another day or choose a different store.
No, we don’t have Click and Collect at IKEA on Karl Johan, but you can of course order Click and Collect to all our other warehouses.
Read moreWith the “Click and Collect near you” service, we drive to a pickup point where you can collect your items within 1 hour. After this, the van continues its route. Orders sent to a “Bring pickup point” give you a longer time window for collection.
Read moreYes! We offer Click and Collect at all our stores. If you do not see the option at checkout, it may be because Click and Collect is not available for one of your items, there are too few in stock, or all available times in the next 2-3 days are filled up.
Read moreMost products you can order online can also be picked up with Click and Collect. The exceptions are food, special order items, and custom-made products.
Read moreIt may be because the warehouse is fully booked, or perhaps there are not enough items in stock. Try another warehouse or wait a bit and try again later.
Read moreAbsolutely, that’s perfectly fine!
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