How do I order “Click and Collect” to a pickup locker?
When you order Click and Collect to a pickup locker, you choose the desired day and time window. We will pick your order, and you can collect it as soon as you receive an SMS from us.
Here’s how to do it
- Shop online and select “Pick up at store or IKEA pickup locker” as the pickup option.
- Choose the time and date for your pickup.
- When the items are ready, you will receive an SMS with a code.
- Use the code to open the pickup locker. For large orders, we may split the items into multiple lockers.
- Open one locker at a time, take out the items, and remember to close each locker before opening the next.
Important to know:
- Your items will be ready in the pickup locker until the end of the day you have chosen.
- If you have not received an SMS with the code for the pickup locker, need more time, or need to change the pickup time, contact customer service, and we will help you!
Tips:
- For large orders, such as kitchens, we recommend home delivery. If you prefer to pick up yourself, that is of course possible!
- Remember to bring help if the items are heavy.
You will find the pickup locker in the parking lot near the loading zone for Click and Collect.
Here you will find information on where you can pick up your “Click and Collect” order at your local IKEA store:
Read moreBuy the items on ikea.no and pick them up yourself when they are ready.
Read moreNo, we don’t have Click and Collect at IKEA on Karl Johan, but you can of course order Click and Collect to all our other warehouses.
Read moreWith the “Click and Collect near you” service, we drive to a pickup point where you can collect your items within 1 hour. After this, the van continues its route. Orders sent to a “Bring pickup point” give you a longer time window for collection.
Read moreYes! We offer Click and Collect at all our stores. If you do not see the option at checkout, it may be because Click and Collect is not available for one of your items, there are too few in stock, or all available times in the next 2-3 days are filled up.
Read moreIt may be because the warehouse is fully booked, or perhaps there are not enough items in stock. Try another warehouse or wait a bit and try again later.
Read more