Can I return a mattress after one year if there are problems with the product?

It's important to IKEA that you're happy with your new mattress. If you discover within 90 that the mattress is too hard, too soft or just feels wrong, you can take it back and exchange it for another one.

It's OK to change your mind! Therefore, you have the right to exchange and return all unused IKEA products that are still in our range. Products that are no longer in the range can be returned for up to one year after purchase.

All our stores accept returns of unused items, even if they were purchased online or in another store.

Yes, you can return item(s) by parcel by going to 'Returns and Exchanges' on https://www.ikea.com/no/en/customer-service/returns-claims/return-policy/

Yes, you can return products from the Second-hand Shop. You'll need your receipt or the original price tag, and the product must be unused with no new damage.

Yes, you can! Order a return of old furniture when you buy a new one from us online. Upon delivery, we will bring your old furniture and recycle it for you. Applies to sofas, appliances, mattresses and beds. The service is not available in the IKEA app.