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Can I return a product at the store?

All our stores accept returns of unused items, even if they were purchased online or in another store.

For a faster process, you can use IKEA's expedited return form. You can pre-fill your return details online before visiting the store, saving you time and skipping the line. You can easily enter your receipt or order confirmation details and select the items you want to return along with the reason for returning. You will receive a barcode that can be scanned in the store within 14 days. IKEA expedited returns are limited to 10 items or fewer. You can fill out the form online and follow the instructions provided here.

If the return concerns appliances that no longer work after being used, we recommend first contacting our white goods service.