Skip to main content

I returned a product and received an IKEA refund card - for how long is the refund card valid?

Return cards are valid for 3 years from the date of issue. Return cards can be used both in-store and online.

You can check your return card balance at  Online Balance Check. Return cards can be used both in-store and online.

 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • I returned a product and received an IKEA refund card - how do I check the balance?

    We have made it easy to check the balance of your refund card online yourself - you just need your refund card.

    Read more
  • If I return a product, how is it refunded?

    We will pay you back with the original payment method or a refund card if you have a receipt.

    Read more
  • IKEA Online Store / What are the conditions for return?

    You can return IKEA products within 365 days of receiving them, unused and in accordance with our Terms and Conditions. As long as products are unused and there are no problems with them, even assembled furniture can be returned. Your money will be refunded either via the credit card company that the original purchase was made by.

    Read more
  • IKEA Online Store / I don’t know the credit card number that I used to purchase a product. Can I still get a refund?

    Yes. You can still get a refund. Please have your nine-digit order number when you contact Customer Support Centre.

    Read more
  • Which IKEA products can I return or exchange?

    At IKEA it's OK to change your mind. You can return assembled furniture or trial product that meets the conditions of the IKEA return policy within 365 days.

    Read more
  • What is the transport and assembly assurance?

    It's okay if you make a mistake in assembling! If you are an IKEA Family member, we will exchange it for free for 14 days from the date of purchase. Shipping charges for exchanges are the responsibility of the customer. Eligible items are subject to our return policy.

    Read more