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Can I return a custom-made worktop?

Within 365 days of purchase, custom-made worktops can be returned if they meet certain conditions.

If you wish to return a custom-made worktop, we will refund you on IKEA return card.
If you cancel your order or do not install a custom-made worktop, the door-to-door survey service fee will not be refunded.
If you have any questions or concerns, please contact our Customer Support Center (050-4560-0494 opening hours 10:00~18:00). We will be happy to support you further.

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