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IKEA announces a recall for repair service action of SUNDVIK changing table/chest, due to fall risk.

SUNDVIK cot
Range newsRetail13 April 2022
IKEA urges all customers that have a SUNDVIK changing table/chest, to secure the folding part with the safety locking fittings provided. If lost or misplaced, please contact IKEA to receive new ones free of charge.

IKEA has received three reports of incidents where the foldable part of the SUNDVIK changing table/chest has come loose and children have fallen off the changing table. In the incidents, the safety locking fittings were not used according to instruction.

 

“Safe products are always an IKEA priority and we are truly sorry to hear about the incidents but grateful that, to our knowledge, the children are fine. IKEA has now taken precautionary actions and will further improve the product communication”, says Children’s Business Area Manager Emelie Knoester.

 

IKEA has seen that customers tend to use the product as a foldable changing table on a daily basis and don’t use the safety locking fittings, according to instructions. The intended use is for changing diapers on small children. Its second life is as storage furniture.

 

 

As a precautionary measure, IKEA announces a Recall for repair service action. All customers that have a SUNDVIK changing table/chest and that have misplaced or lost the safety locking fittings are asked to contact IKEA to receive new fittings free of charge. Customers will not have to provide any proof of purchase, such as a receipt.

 

IKEA believes that the product is safe when used as intended and according to the instructions provided.

 

We apologize for any inconvenience this will cause.

 

For more information, please visit www.IKEA.in or contact IKEA 1800 419 4532


About IKEA India

IKEA is growing in India. India is a prioritized market for the Ingka group for future growth. Our ambition is to reach many more people in India through a strong omni channel presence. We are today online in Mumbai, Pune, Hyderabad, Gujarat and Bengaluru. Three big format IKEA stores are operational in Hyderabad, Navi Mumbai and Bengaluru. A city center store opened in Mumbai in Dec 2021 and another one opened in July 2022. Along with Retail, IKEA Purchasing, IKEA Foundation, IKEA investment, Ingka centres, Global Business operations (GBO) and other entities are investing in India to create an even bigger impact as ONE IKEA. IKEA remains invested and committed to India. IKEA has been sourcing from India for close to 40 years working with around 65 suppliers, 48,000 direct employees and 500,000 people in the supply chain in India producing for IKEA stores worldwide.

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Press Contacts
IKEA India
- kabeermateen.khan@ingka.ikea.com or tanvibimal.lehru@ingka.ikea.com