Click & Collect
What is Click & Collect?
Using Click & Collect, you can order your favourite products online and collect them from the click and collect area closed to you.
Benefits of Click & Collect
• Shop and pick up your products at your convenience
• Pay securely online with your preferred mode of payment
• Choose the collection slot that suits your needs the best, at your own pace
This is how it works:
When you are at Click and Collect location:
- Ensure you arrive within the chosen slot to collect your products to make the most of our service.
- Follow the signage for Click and Collect.
- Bring your order confirmation and an identity proof.
- If you send a representative to collect the order, they should carry your order confirmation details.
- The articles will be handed over to you by one of our friendly co-worker.
- Check if all items are correct according to your order and confirm receiving your items.
- You can leave and enjoy your new purchase!
- If one or more of your ordered items become unavailable, we will notify you by call before your selected pick-up timeframe.
- Order will be auto cancelled if not collected within 1 day of the collection date. The paid amount will be refunded into the original mode of payment.
- In case you wish to change the time slot for collection or cancel the delivery, please write to us at least two hours before your allocated slot time or reach out to our Customer Care Centre on 1800 419 4532.
Our Click & Collect service is available at:
- Slots are available between 8 AM to 8 PM on all days
- Collection Point: Parking Level P1 - the entrance is from Gate 5
- Slots are available on all days between:
- 08:00 AM - 10:00 AM
- 12:00 PM - 1:00 PM
- 2:00 PM - 3:00 PM
- 4:00 PM - 5:00 PM
- 6:00 PM - 7:00 PM
- Collection Point: Parking Level P1 (Rows J & K)
- The picking charge of INR 200 is non-refundable in case of auto cancellation
- In case you want to re-schedule the slot or cancel the Click & Collect order, write to us at firstname.lastname@example.org
IKEA Navi Mumbai
- Slots are available between
- 10:30 AM - 12:30 PM (Monday - Friday)
- 6:00 PM - 7:00 PM (Monday - Friday)
- 10:30 AM - 12:30 PM ( Saturday & Sunday)
- Collection Point: Parking Level P2 (Rows B & C) – the entrance is from Gate 2
IKEA Worli City Store
- Slots are available between 12 PM to 4 PM on all days
- Collection Point: Behind the store in the Parking area
IKEA R City Store
- Slots are available between 12 PM to 4PM on all days
- Collection Point: R city collection point. R City Mall, North wing, Basement 1 Parking Area. Entrance from Gate No. 3 Landmark column UB4.