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Click & Collect

What is Click & Collect?

​Using Click & Collect, you can order your favourite products online and collect them from the click and collect area close to you.

 

Benefits of Click & Collect
• Shop and pick up your products at your convenience
​• Pay securely online with your preferred mode of payment
​• Choose the collection slot that suits your needs the best, at your own pace​

How it works

  • Ensure you arrive within the chosen slot to collect your products to make the most of our service.
  • Follow the signage for Click and Collect. 
  • Bring your order confirmation and an identity proof.
  • Please share the email conformation with details of representative to customer care email id for smooth handover
  • The articles will be handed over to you by one of our friendly co-worker.
  • Check if all items are correct according to your order and confirm receiving your items.
  •  You can leave and enjoy your new purchase!
  • If one or more of your ordered items become unavailable, we will notify you by call before your selected pick-up timeframe.
  • Order will be auto cancelled if not collected within 1 day of the collection date. The paid amount will be refunded into the original mode of payment.
  • In case you wish to change the time slot for collection or cancel the delivery, please write to us at least two hours before your allocated slot time on: [email protected] or reach out to our Customer Care Centre on 1800 419 4532 from 8 am to 10 pm. 

Free Click & Collect service is available at:

IKEA Hyderabad

  • Slots are available between 8 AM to 8 PM on all days
  • Collection Point: Parking Level P1 - Row A1-  the entrance is from Gate 5

IKEA Bengaluru

  • Slots are available on all days between:
    • 8:00 AM - 10:00 AM
    • 12:00 PM - 1:00 PM
    • 2:00 PM - 3:00 PM
    • 4:00 PM - 5:00 PM
    • 6:00 PM - 7:00 PM
  • Collection Point: Parking Level P1 (Rows J & K)
  • In case you want to re-schedule the slot or cancel the Click & Collect order, write to us at [email protected]

IKEA Navi Mumbai

  • Slots are available between 11:00 AM to 9:00 PM
  • Collection counter 7 at Exchange and Returns section located at L1

IKEA Worli City Store

  • Slots are available between 11 AM to 8 PM on all days
  • Collection Point: 
    Front of the store next to gate no. 4

GATI Electronic City - Bengaluru

  • Slots are available between 9 AM to 9 PM on all days
  • Collection Point: S.No.32/1, Britena Agrahara, NH  7, Hosur Road, Electronic City, Bangalore - 560100
    Click here for directions
  • Landmark: Take the first lane after METRO Wholesale