Kitchen Appliances Service
5-year guarantee
At IKEA, you receive a standard 5-year guarantee on kitchen appliances. This ensures that they will serve you for a long time to come. This guarantee applies to the whole range with the exception of TILLREDA and LAGAN.
Has something gone wrong with your appliance? We're sorry to hear that your appliance isn't working the way it should and we'd like to find a solution as quickly as possible.
Step 1
For troubleshooting information, refer to the instruction manual for the appliances in the first instance.
Tip: This manual can be found in the product information on our website. If this does not solve the problem, an experienced service partner will help you out.
Step 2
You will also need proof of purchase to make a guarantee claim. This will state the article number and date of purchase, which we need in order to handle the service request.
Step 3
To get in contact with the right service partner, it is important that you have the service number of your appliance.
Please note: the service number is not the same as the IKEA article number. Here's how to find the service number.
Examples of where you can find the service number for your device
