I want to return/exchange my order. Can you collect it from my home?
Yes, we can collect your order!
If you'd like IKEA to collect your product from home, you can request a pickup. Alternatively, you can return it at your nearest IKEA store.
Please note: If you're returning an item due to a change of mind, a collection fee will apply. However, if the item is faulty or damaged, IKEA will cover the return cost.
The collection or return fee is based on the weight of the item, similar to our standard delivery charges.
*What does 'Change of Mind' mean?
You can shop with us either in-store or online. If you decide to return a product simply because you've changed your mind, we refer to this as a 'Change of Mind' return. We accept such returns for a refund within 365 days of purchase, provided the item is used within a certain extent and is returned in a saleable condition.
For further details please contact us.
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