What should I do if I can't log into my IKEA Family account?
If you have forgotten your password, you can login with a one-time code or reset your password.
Have you forgotten your password? No problem!
By loging into your IKEA Family, click on 'Forgot your password?', and provide registered email address or verified mobile number to receive a link or code to change password.
If you have given registered email address, you will receive an email with a link to "change password" please click and follow the instructions. If you have not received these instructions, double-check that the email address is correct and that it's not located in your junk folder.
If you have given verified mobile number, you will receive a code via text message. Please enter the code and follow the instructions
You can now login with an OTP we will send on your email address or verified mobile number.
If you can't access your account or still need assistance, explore ways to contact us and we will be happy to help you!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can amend your IKEA profile yourself by logging in your account.
Read moreIf you no longer want to be an IKEA Family or Business member, you can cancel your membership yourself by logging into your IKEA Family profile and choosing to delete your account.
Read moreYou can locate your business account number by logging into your IKEA Business Network account, checking your digital card, reviewing past email communications, or referring to a previous invoice.
Read moreMake sure you are logged into your IKEA Family account, or create an account, to be able to save your kitchen design.
Read moreJoin the IKEA Family today — it’s free, easy, and full of perks! Enjoy instant rewards, special member discounts on select items, and so much more.
Read more