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Can someone else pick up my Click and Collect order?

Yes, alternate collected must carry the order confirmation email and a valid government ID proof. They can be added at checkout while placing the Click and collect order.

We want to ensure you have the best possible experience when collecting your goods. To help make the process smooth, please ensure that the person collecting the order brings the order confirmation email.
During checkout, you can specify an alternate collector by adding their details in the Alternate Collector field. When collecting the order, they must present the order confirmation email along with a valid government ID proof.

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