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What facilities do you have for people with differently-abled/disabilities?

At IKEA, we want to make sure our home-furnishing solutions are accessible to as many people as possible.

In order to achieve this, we offer the following free services for disabled customers in all of our stores:

Accessible parking spaces:

We have designated Family and Disabled parking. We provide parking facility at the store for two wheelers and four wheelers, and 4 charging points for Electric cars.

Accessible toilets:

It's located in all public toilet block areas in each store.

Hearing loops:

Installed at numerous locations throughout each store as indicated by signage to assist hearing aid users by switching to T setting or hearing loop programme on their aids.

Loan wheelchairs:

A limited number of manual wheelchairs are available inside each store entrance area, a simple sign out process is in place. Motorised scooters are welcome but are not available to loan from stores.​​​​

Assisted shopping:

Request upon arrival or at our Customer Services area, which can be chargeable of INR 500.

Changing places:

As part of our inclusive and accessible range of facilities we are now pleased to be able to offer enhanced places to change children and adults. These facilities contain a changing bench and a hoist alongside standard accessible toilet facilities.

Note: Reached our store and need support? Please, get in touch with our friendly co-workers at the stores.

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