How do I make a claim on a product?
For a change of mind or product quality issues, you can seek for a solution within 365 days from the day of purchase.
At IKEA, we ensure that every product is thoroughly tested before it reaches our stores. However, if you encounter any quality issues over time, receive damaged items, or find that some articles are missing from your order, you can always count on our return policy. You can also raise an online claim, for assistance with your claim, please connect with our customer support agent via live chat. You can also find additional contact details here.
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