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Product recall

Here you will find the latest information about recalls on
IKEA products.


IKEA is recalling HEROISK and TALRIKA plates, bowls, and mugs due to the risk of breakage and burns.

IKEA urges all customers who own HEROISK or TALRIKA plates, bowls, and mugs to stop using them and to contact IKEA for a full refund.

Safety is a top priority for IKEA and therefore we are taking precautionary measures and recalling HEROISK and TALRIKA plates, bowls, and mugs as they can break and potentially cause burns due to hot content. All our products are tested and comply with applicable standards and legislation. Despite this, we have received reports of the products breaking.

What do you need to do if you purchased the above products?

Currently, both stores are closed, and the safety of our customers continues to remain a priority.
As an exception:

  • You can scrap products at your end and send across the pictures to our customer support team at customercare.india@ikea.com and claim a full refund for the recalled products
  • Or please contact IKEA toll-free at 1800 419 4532 or write to us at customercare.india@ikea.com for further guidance

IKEA apologizes for any inconvenience this recall may cause.


IKEA is recalling TROLIGTVIS travel mug due to non-compliance with IKEA requirements

Product safety is of the biggest priority for IKEA. IKEA urges all customers who have a TROLIGTVIS travel mug marked Made in India to stop using it. Recent test reports show that the product may migrate levels of chemicals exceeding the prescribed limits. There are no medical issues and this is purely a proactive initiative keeping the safety of our customers in mind. Customers who purchased online will get a full refund. Customers who purchased from the store can return the product to any IKEA store for a full refund. For any queries please call the IKEA toll free number 18004194532.”

TROLIGTVIS travel mug has been sold since October 2019. IKEA urges customers in possession of the travel mug with marking “Made in India” to return the product to any IKEA store for a full refund. No proof of purchase, such as a receipt, is required.

For more information, please contact IKEA toll-free at 18004194532
IKEA apologizes for any inconvenience this recall may cause.


IKEA is recalling GLIVARP extendable dining table due to risk of falling extension piece

IKEA urges all customers that purchased the white frosted GLIVARP extendable dining table to stop using the recalled product and contact IKEA for remedy.

IKEA has received customer reports of the extension piece in the GLIVARP extendable dining table detaching from the rails and falling.

IKEA urges all customers who own a white frosted GLIVARP table to return the product to IKEA for a full refund or a similar product. IKEA does not require any proof of purchase.

IKEA takes product safety very seriously. All our products are tested and comply with applicable standards and legislation. In spite of this we have received reports that the extension part in the GLIVARP table has fallen.

We are sorry to cause any inconvenience for our customers.


IKEA recalls CALYPSO ceiling lamp within date stamps 1625 -1744 due to the risk of falling shades.

IKEA urges all customers that purchased CALYPSO ceiling lamps after 1st of August 2016 to double check the date stamp on the product. IKEA is recalling CALYPSO ceiling lamps manufactured between and including these date stamps: (yyww) 1625 to 1744.

IKEA has received customer reports of glass shades falling and to minimize the risk to our customers IKEA is recalling CALYPSO ceiling lamps manufactured between and including these date stamps: (yyww) 1625 to 1744.

IKEA urges all customers that own a CALYPSO ceiling lamp produced within the affected date stamps to return the product to be replaced with a new CALYPSO or a full refund. IKEA does not require any proof of purchase.

IKEA takes product safety very seriously. All our products are tested and comply with applicable standards and legislation. In spite of this we have received reports that CALYPSO glass shades have fallen. In order to safeguard customers and avoid further incidents we are recalling the product for a full refund or replacement product.

The date stamp IKEA urges the customers to look for looks like this: The exact date stamps are formatted like this: YYWW 1625 to 1744.

Dismantle safely like this:

Carefully pull out the movable arm.

Remove the lamp shade while you continue to hold the movable arm pulled out.