How much does IKEA Pick-Up Service for returns cost?
If you prefer, IKEA can arrange to pick up your item for return. This service incurs a fee equivalent to the delivery fee for your area.
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Read moreThe original receipt or proof of purchase is required for returns and refunds will always be made back to the original method of purchase.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreIf you have placed your order to a Collection Point, you can return items at the same place.
Read moreUnder the Sleep on It Policy, if you would like IKEA to collect your mattress in exchange for another mattress, you can arrange a collection in any IKEA store or by contacting IKEA’s customer service centre during opening hours.
Read moreThese locations are not full IKEA stores and therefore can unfortunately not process returns.
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