Skip to main content

Can I return products at the IKEA Plan and Order Point or a Click and Collect Near You location?  

These locations are not full IKEA stores and therefore can unfortunately not process returns.

IKEA Plan and Order Points as well as Click and Collect Near You locations are not full IKEA stores, and therefore can unfortunately not process returns. If you have purchased an item from either of these locations that you wish to return, you can visit your nearest IKEA store or contact IKEA Customer Services. If you are chatting with us, you can get connected to a human co-worker by writing "I want to talk to a human" in the chat. Alternatively, you can call: 016966246.

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.