How do I tell you about delivery restrictions?
If you think we may have some difficulty reaching your property, please let us know.
Sometimes there are a few little bumps in the road. If you think we may have some difficulty accessing your property, please let us know. To ensure the smooth delivery of your order, there may be some things we'd like to know about when it comes to delivering to your address:
- Will there be time to load and unload?
- Are there any height, width or weight restrictions on roads nearby?
- Are there any parking restrictions?
- Are there road accessibility issues?
- Will the vehicle require a parking permit?
- Are there any time restrictions?
There is no need to worry; at IKEA we will always find a way. However, to ensure a delivery that is first time right please let us know of any delivery restrictions in your area as soon as possible. If you are confident that there are no delivery restrictions that will impact your order, there is no need to contact us. We’ll see you at delivery!
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreThis delivery option is best when you’re delivering larger orders that require professional handling and placement or if you prefer not to handle heavy or bulky items yourself. A delivery driver will bring your order into your home and place it in one room of your choice.
Read moreWe offer a range of delivery options online and in store, such as our standard small and large orders, as well as Express Delivery and collection orders in store and with DPD.
Read moreThe delivery time can vary according to the type of delivery you choose.
Read moreSmall Parcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories, for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot. Large Parcel Deliveries is ideal for orders weighing between 15kg-100kg and suited for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot.
Read more