How do I order spare parts for non-IKEA home appliances?
You can contact the authorised service centre listed in the user manual of your home appliance to place an order for spare parts.
Spare parts for non-IKEA home appliances that are sold and purchased at IKEA are handled through the manufacturer’s authorised service centres.
How do I place the order?
To order spare parts for non-IKEA appliances, contact the authorised service centres listed in the user manual that is included with your home appliance. The user manual will have contact information and instructions specific to your appliance's brand and model. The service centre can help you to identify the correct spare parts and guide you through their ordering process.
What delivery options are available?
Delivery options and time frames are determined by the service centres. When you contact them, they will provide information about the available delivery methods and expected delivery times.
How do I track the order?
Tracking information will be provided by the service centres according to their process. Check with them about how to track your order and receive delivery updates.
Additional support
If you experience any issues with the spare parts order for your non-IKEA home appliances, please contact the authorised service centers directly for assistance. If you need help finding service centre contact information, please click here. If you need further assistance, type “I want to talk to a human” in the chat, or alternatively, you can call 01 696 6246. A co-worker will support you with finding the information you need.
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For products under warranty, please contact the authorised service centre. For products outside of warranty, you can order spare parts via our third-party provider, ASCI.
Read moreAll our kitchen appliances are sold with a warranty, and during the warranty period repairs and spare parts covered by the warranty are provided through our authorised service centres. If you need to replace a part not covered by the warranty, or your warranty period is over, IKEA has partnered with a third-party provider; ASCI, for you to buy spare parts from.
Read moreAll our kitchen appliances are sold with a warranty. During the warranty period, repairs and spare parts covered by the warranty are provided through our authorized service centres. If you need to replace a part not covered by the warranty, or your warranty period is over, IKEA has partnered with a third-party provider; ASCI, for you to buy spare parts from.
Read moreAll our kitchen appliances are sold with a warranty. During the warranty period, repairs and spare parts covered by the warranty are provided through our authorized service centres. If you need to replace a part not covered by the warranty, or your warranty period is over, IKEA has partnered with a third-party provider; ASCI, for you to buy spare parts from.
Read moreWe're sorry to hear that you require spare parts for your appliance.
Read moreThere are many different types of spare parts available, from small fittings to larger panels.
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