What information do I need to collect my order?
Remember to bring your order confirmation, which we will have emailed to you, and proof of ID when you come to collect your order!
Its very simple, you'll only need to bring a couple of things with you! Please remember to bring your order confirmation, which we will have emailed to you, and proof of ID when you come to collect your order.
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Please be sure to bring your order confirmation and proof of identification when visiting us to collect your order.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreWe will let you know when you can collect your order from one of our OCPs or our stores. We will always aim at having your order ready to collect within 24 to 48 hours of purchase.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & manage my order page to access your order.
Read moreYou can! IKEA offers the option of collection at an external DPD pick up point.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
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