What information do I need when I visit an Order and Collection Point?
Please be sure to bring your order confirmation and proof of identification when visiting us to collect your order.
We want you to have the best experience possible when collecting your goods from us. To help with this, please make sure you bring your order confirmation.
For collection at an external DPD pick-up point please follow your Order Confirmation email instructions.
Click here for information on your nearest IKEA Order and Collection Point.
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Are meatballs available at the Order and collection point?
Frozen meatballs are available for you to take home!
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What is an Order and collection point?
They're smaller than the traditional IKEA store, but designed to offer you the same great range and inspiration
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Do you serve hot meals and can I get a cooked breakfast at an Order and collection point?
Yes, although a cooked breakfast will not be available.
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Can I return items that I have bought in other IKEA stores to an Order and Collection point?
Yes, the Order and Collection points operate the same returns policy as other IKEA stores.
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Does the Order and Collection Point have free parking?
Yes, our OCP does have free parking!
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Am I able to take products home with me from the Order and Collection Point?
Our Order and Collection Points are smaller than our traditional stores, though there will be a small range of products available to take home with you.
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