What should I do if I haven’t received my IKEA gift card I bought online?
All gift cards purchased online will be sent to the registered email address. Please make sure you check all your emails, including the spam folder. If you are certain you have not received your gift card, we recommend that you reach out directly to IKEA support for assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
When you buy an IKEA gift card online, the order is processed by IKEA directly. If you have not received your gift card, we recommend that you reach out directly to our Customer Service team for help.
Read moreWhen you buy an IKEA gift card online, the order is processed by IKEA directly. If you have not received your gift card, we recommend that you reach out directly to our Customer Service team for help.
Read moreAll gift cards purchased online will be sent to the registered email address. Please make sure you check all your emails, including the spam folder. If you are certain you have not received your gift card, we recommend that you reach out directly to IKEA support for assistance.
Read moreEnsure your gift card or refund card has sufficient balance and correct credentials. If you are still unable to redeem your card, IKEA support can assist in placing your order and resolving issues.
Read moreYou can purchase your digital gift card online from IKEA.com or buy a physical gift card at any IKEA store.
Read moreYes, you can use gift cards online, as well as in-store.
Read more