Can a lost or stolen IKEA gift or refund card be blocked or replaced?
If you have lost your IKEA gift or refund card or someone else has used it without your permission, IKEA support can block the card to prevent any unwanted usage. However, lost or stolen cards cannot be replaced.
If the original purchaser is not known or cannot be verified, then IKEA handles these cards like cash and cannot block them if they get lost or stolen.
We unfortunately cannot offer replacement of a lost or stolen gift or refund card. Please refer to the Gift card information page or Gift card Terms & Conditions for more information.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you have lost your IKEA gift or refund card or someone else has used it without your permission, IKEA support can block the card to prevent any unwanted usage. However, lost or stolen cards cannot be replaced.
Read moreIf you have lost your IKEA Gift card or someone else has used it without your permission, we cannot block or replace it.
Read moreIf you have lost your IKEA Gift card or someone else has used it without your permission, we cannot block or replace it.
Read moreEnsure your gift card or refund card has sufficient balance and correct credentials. If you are still unable to redeem your card, IKEA support can assist in placing your order and resolving issues.
Read moreEnsure your gift card or refund card has sufficient balance and correct credentials. If you are still unable to redeem your card, IKEA support can assist in placing your order and resolving issues.
Read moreIf the gift card number and pin is still legible, then we can still accept your gift card at the registers of any of our stores, or online.
Read more