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IKEA for Business account and IKEA Business Network FAQs

  • IKEA for Business creates a more personal and tailored relationship with IKEA. By knowing your needs and challenges, we can create a better everyday life together - for you and your company. The first step towards a long-term partnership! 

    Becoming a registered customer is free and there are no fees. As a registered customer, you will receive relevant inspiration and communication, as well as relevant offers, adapted to the industry of your business to help your company reach the next level. You will also, as an admin, be able to invite your colleagues to join the company account. 

    Create an IKEA for Business account today here

  • The IKEA Business Network is our new global loyalty club that supports small businesses and helps them create a better life at work. It has been developed for small businesses with less than 50 employees, but we welcome businesses of all sizes. It's free to join with no membership fees. As well as the relevant communication and offers you get with an IKEA for Business account, IKEA Business Network members get access to exclusive benefits. There are currently six benefits available for IKEA Business Network members:

    • Space solutions built around your business with our discounted interior design service.
    • Quick fix design tips and space-improving ideas when you chat to our interior designer for up to an hour. All for free.
    • Perks for your people with a range of discounted benefits for you and your staff, designed to boost wellbeing and get them feeling good, coming soon.
    • Learn with IKEA with a series of online training, where we share what we know about business basics, taking care of your team, and solutions for every space.
    • Member discounts with access to IKEA Family offers so you will never miss a deal.
    • Plus...a free hot drink every time you visit the IKEA Restaurant, from Monday to Friday.

     

    More benefits will be rolled out over time as well as incentives, rewards and a community.

     

    Join the IKEA Business Network today here 

  • You can access space solutions built around your business, free quick fix design tips, Learn with IKEA content and Perks for your people by logging into your membership page online and visiting the ‘Benefits’ tab. To access IKEA Family offers with our special member discounts, login to your IKEA Business Network account and browse for products. At the check-out, input your membership number to see the discount applied. When shopping in store, access IKEA Family offers by scanning your IKEA Business Network membership card at the check-out. Plus, get a free tea or coffee from Monday to Friday by scanning your membership card at the restaurant.

  • It's free and easy to register for an IKEA for Business account or sign-up to the IKEA Business Network. You can do this online today here, and you will receive your digital card when you register or sign up.  If you join the IKEA Business Network, you can start to enjoy the benefits straight away.

    If you already have an IKEA for Business account and you want to upgrade to the IKEA Business Network, you can do this for free when you login to your customer profile online.

  • You can find and keep your IKEA for Business card or IKEA Business Network membership card in the following places:

    • By logging in to your IKEA for Business customer profile or IKEA Business Network membership page on IKEA.com;
    • in the welcome email and in the footer of each IKEA for Business or IKEA Business Network email;
    • saved to your mobile phone as an image by saving the card on Google pay or Apple wallet;
    • by calling the Customer Support Centre who can send your card via SMS (if you are member).

  • Please remember to scan your digital card when shopping with us in store or enter your membership number when shopping with us online to track your past transactions and access receipts. 

    If you are a member of the IKEA Business Network, you can scan your membership card in store to access IKEA Family offers with our member discounts benefit and to enjoy a free hot drink. When logged into your membership page online, you can also enter your membership card number to access Quick fix design tips and Space solutions. 

  • To view your transaction history, please login to your IKEA for Business account or your IKEA Business Network membership account and click on the ‘Transactions’ tab. 

  • You can request a new password by selecting “forgot your password” on the login page. If your email address is registered with us, we will send you an email with a link to create a new password.

    If you have forgotten your email address, please contact the customer support centre.

  • You may have another account with IKEA such as an IKEA Family account with the same email address, or you may have signed up for an IKEA for Business payment card before. Please use a different email address to register as a business customer. 

  • If you are an admin on your company account:

    • you can login to your customer profile or membership page and delete the company account in the 'Your Company' section by clicking 'Edit' next to the company details;
    • (if you are an IKEA Business Network member) you will also be given the option to downgrade your company account to an IKEA for Business account.

     

    If you are a non-admin user on your company account:

    • you cannot delete or downgrade the company account.

  • If you are an admin user: 

    • you can login to your customer profile or membership page and click through to 'My profile' to delete your personal profile. If you are the only admin on the company account, please assign a new admin then you will be given the option to delete your profile. 

     

    If you are a non-admin user: 

    • you can login and click through to 'My profile' to delete your customer profile. 

  • If you are an admin on your company account:

    • you can call the Customer Support Centre to delete a colleagues' profile. 

    If you are a non-admin user on your company account: 

    • you cannot delete colleagues from the account.

  • If you are an admin on your company account, you can login to your customer profile or membership page, click through to 'Colleagues' and click 'Invite colleague'. You can choose to assign them admin rights or no admin rights. Enter their email and position in the company and they will receive an invite to join your IKEA for Business or IKEA Business Network account. Make sure that the email address of your colleague is not yet associated with an IKEA account (such as IKEA Family). 

    Each colleague will get their own digital card.

  • If you accidentally create two accounts for your company, please ask the admin of your company account to delete one of the accounts. Please note that you will lose any transaction history on the account which you delete.