Why can't I view my invoices / Belöna points in my profile?
If your Belöna card or invoices are not visible, there may be various reasons for this. We will be happy to help you.
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If you are an IKEA Family member or an IKEA Business Network member, you can access your purchase documents online by logging into your profile. There are a few different ways to access your purchase documents, whether you're looking for a lost receipt, a copy of your invoice, or information on pro forma invoices.
Read moreThe IKEA Family account allows you to manage your personal data, communication preferences and digital receipts independently in the profile. The IKEA Family Card is available digitally, is personal and can also be used abroad. For benefits such as the birthday voucher, the newsletter settings must be active and the profile data must be stored correctly in good time.
Read moreThe IKEA Family Loyalty Bonus allows members to earn points when shopping and through certain activities and convert them into coupons. Once enough points have been reached, unlocked rewards can be selected and redeemed online, over the phone or in an IKEA store. Points are valid for 24 months, coupons for 30 days after selection.
Read moreNo problem, we'll help you.
Read moreIf you no longer want to be an IKEA Family member, you can cancel your membership via your IKEA Family profile.
Read moreHere you can find out how to download your planning or print it out as a PDF document.
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