How can I get a product collected that is not suitable for parcel delivery?
Simply prepare your return online yourself.
You have the option of having products that are not suitable for parcel delivery collected by a shipping company.
You can conveniently order a return online here.
We have summarized the return conditions for you here.
Discounted parcel prices apply to IKEA Family and IKEA Business Network members.
Read moreWithin the 365-day right of return, you can return parcelled products to us free of charge.
Read moreIt may happen that you are only offered a forwarding agent delivery for a product that is suitable for parcel delivery. In this case, your product is currently not in stock in the parcel warehouse.
Read moreYour delivery date is a provisional date, the exact delivery date may vary.
Read moreTo ensure that all your products arrive with you, we offer delivery by freight forwarder.
Read moreYour signature is required for the delivery of a forwarding delivery. It is therefore not possible to leave it at a location of your choice. If your goods are delivered by a parcel service provider, you can issue a drop-off authorization with some providers.
Read more