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Can I return products to IKEA by parcel?

Within the 365-day right of return, you can return parcelled products to us free of charge.

 

Simply prepare your return yourself online:

  • Log in to dein Profil

  • Click on ‘Your purchases’, 

  • Select the relevant purchase, 

  • Under ‘Manage my purchases and orders’ you will find the return button, 

  • Follow the question route, select ‘Free return by post in a parcel’ and complete it,

  • or click here.

Please note:

  • The parcel may be a maximum of L: 120 cm x H: 60 cm x W: 60 cm and weigh a maximum of 30 kg.
  • It is not possible to return items from different orders in one parcel.