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How does sofa and living room planning work at IKEA Germany ?

With sofa and living room planning at IKEA, we work together to design the furnishings that really suit you and your home. Whether online, by phone with screen sharing or in the IKEA store - our experts will accompany you personally from the initial idea to the order. You bring your wishes and room dimensions, we provide inspiration, concrete solutions and a suitable shopping list. Without obligation, free of charge and at your own pace.

Sofa and living room planning at IKEA Germany

Together we plan your home - simple, personal and suitable for you.
Whether it's a sofa or a complete living room solution: With our planning, we support you in finding furniture that suits your style, your room and your everyday life - free of charge and without obligation.

Your planning – as flexible as you are

  • In the IKEA store
  • Online from home, by phone with screen sharing
You decide how and where your appointment takes place.

1. Get inspired

Before you get started, it's worth gathering ideas:

Important for online planning

If you're using an IKEA scheduling tool:
  • Save your planning code
  • You can find it at the end of the planning at "Finalized"
  • Alternatively: "Save for later"– this will give you a link or email with a code
The code allows you to change your planning later or develop it further in the appointment with our specialists.

2. Make an appointment

Book your planning appointment:
Duration: ca. 30 minutes
Supplier Location: IKEA store, online or by phone
After booking, you will receive:
  • a Confirmation email
  • shortly before the appointment a Reminder email
    You can also use these mails to make your appointment Postpone or cancel independently.

3. Well prepared for the interview

Measure your space

In order for your sofa or living room furniture to fit perfectly, we need:
  • Height, width and depth of the room
  • Positions of doors, windows and sockets.

Think about your wishes

It's best to make a small list:
  • How do you want to sit, lie down or relax?
  • How many people use the sofa?
  • Which functions are important to you (storage space, sleep function, ease of care)?

Take photos or sketches

Photos or a simple drawing of your living room will help us to find the right solution more quickly.

4. Your planning appointment

Sofa or living room planning with experts

During the appointment:
  • we talk about your dreams, needs and ideas.
  • we develop a individual solution.
  • you will receive inspiration, concrete suggestions and a shopping list.

Online appointment – this is how it works

  • You will receive a link to the online meeting
  • Participation via PC, tablet or smartphone
  • Our experts share their screen
  • You follow live how your planning is created
    You don't need a camera.

Appointment at the IKEA store

  • Report to the appropriate department at the agreed time
  • Our experts will pick you up
  • You can see materials, solutions and alternatives directly on site

5. After the appointment

  • You get your Plan for E-Mail
  • Take your time to decide
  • Changes are possible at any time
  • Your planning will be stored on the IKEA server
Plans from abroad can also be called up in Germany.
Please note: The assortment may vary depending on the country and individual products may not be available.

Ordering & Payment

If you're satisfied:
  • you close your order online or in a store from
  • on request directly after the appointment

Payment options (remote & online)

  • Klarna
  • Ratepay
  • PayPal
  • Credit card
  • IKEA Family payment card
  • IKEA financing card
Payment is made via a Payment link sent to your email.

7. Have your own planning reviewed

Have you already planned yourself? No problem.
In a personal appointment:
  • we will professionally check your existing planning
  • advise you on the right product selection
  • or plan from scratch – just the way you want

Online consultation & remote process

  • Confirmation and reminder email with all details
  • Telephone contact by members of the living room or storage teams
  • Screen sharing via a link from the reminder email
  • Employees will tell you a Session ID
  • Joint discussion & direct ordering if necessary

Important for your optimal planning experience

  • Use Google Chrome on laptop or computer
  • Get involvedProfile to save plans and wish lists
  • Get inspired – we'll take care of the rest

Further advice

Online advice on living room planning – IKEA
Our promise:
Together, we create living solutions that suit you – functional, beautiful and as individual as your home.
 
 
 
 

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