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Why can't I use Klarna as a payment method?

This can have various reasons.

There may be various reasons why payment by invoice is not possible. When you place an order with Klarna, Klara carries out an identity and credit check. During this check, three main things are checked:

  • Your previous orders via Klarna
  • The amount of your order
  • Information available from a credit agency

If the results of this check do not meet Klarna's internal requirements, the desired payment method cannot be approved. A combination of other factors may also mean that your order cannot be completed.

If you are unable to complete your order by invoice, we recommend that you choose a different payment method.

Please note that the Klarna payment option is only available to private customers. If you are logged in with your business online profile or if you have indicated in the checkout process that you would like to order as a business customer, you cannot pay by invoice with Klarna.

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