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I accidentally damaged my product while transporting it home or during assembly. What should I do?

Things don't always go as planned and sometimes things go wrong.

IKEA Family members benefit from a guarantee against accidental damage when transporting or assembling products, valid for any purchase. Just make sure to present your IKEA Family card when you first make your purchase. In the event of accidental damage during delivery or self assembly, bring your damaged products to your closest IKEA store within 14 days of your purchase, along with your IKEA Family card and receipt. This warranty applies only to the damaged products, not to their delivery.

Find out more about the benefits of being an IKEA Family member here.

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