What should I do if a part is missing from my IKEA product?
Missing a part from your IKEA product? Order replacement parts free of charge online or find out how to report missing product parts.
Missing a part while assembling your IKEA product? In most cases, you can order a replacement free of charge.
If the assembly instructions show a 6-digit spare part number
If the missing part has a 6-digit spare part number next to it, you can easily order it online.
✔ Replacement parts are usually free of charge
✔ Delivered directly to your home
✔ Delivered directly to your home
To place an order, have the spare part number from the assembly instructions ready.
If larger or special parts are missing
Is a larger component missing or does the part not have a 6-digit spare part number?
You can:
- Contact us online
- Contact Customer Support at your local IKEA store
We will review your request and help you find a solution as quickly as possible.
Tip
You can find the spare part number:
- In your assembly instructions
- In the digital version of the instructions on IKEA.com
- In your customer account for online purchases
You can also order spare parts such as screws, hinges and much more free of charge online at this link if something is missing.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Missing parts from your IKEA product? Find out how to order small replacement parts free of charge or receive larger parts through your IKEA store.
Read moreMissing a part while assembling your IKEA furniture? Here's how to find the spare part number and order the replacement part free of charge.
Read moreIf you are missing items from your order, we suggest that you first review your list of purchased items (or order confirmation) and open all boxes, as several items might come in one box. You can also head to Track & manage my order to ensure your order has not been split into multiple deliveries. If you still notice that you are missing an item, contact us through phone or chat during our opening hours. Please have your order number available, so that we can resolve your inquiry as efficiently as possible. If you prefer, you are of course also welcome to visit the Customer Service department at your nearest IKEA store.
Read moreYou can order all spare parts that are listed with a number in the assembly instructions online.
Read moreMissing screws or small parts for your IKEA furniture? Order replacement parts online free of charge or contact Customer Support for larger replacement parts.
Read moreLearn what happens through the IKEA Second Life service if a used furniture item does not match the provided description.
Read more