Where is the Click & Collect counter located in the store?
Depending on the store location, the Click & Collect counters are located in different places.
Depending on the store location, the Click & Collect counters are located in different places.
- Vösendorf: after the cash registers on the right-hand side
- Wien Nord: in front of the house, near the entrance
- Wien Westbahnhof: at level 0
- Klagenfurt: next to the cash registers
- Innsbruck: The goods will be handed over to you at the furniture store or at the external warehouse (Grabenweg 73, 6020 Innsbruck). You will receive a notification by e-mail or SMS.
- Salzburg: at the main entrance on the left-hand side
- Graz: in the loading zone at customer service
- Haid: in front of the car park
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How does Click & Collect work?
With Click & Collect you save time and energy. We collect your products for you and all you have to do is pick them up at a location of your choice.
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Where can I find the times for the Click & Collect Service?
The pick-up times correspond to the opening hours of your IKEA Store.
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How can I pick up my Click & Collect order on a Sunday?
Click & Collect orders can be collected from the store from Monday to Saturday and from collection boxes from Monday to Sunday
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Why are some items not available for Click & Collect?
The availability of items for Click & Collect depends on stock levels, product range status, system restrictions and the capacity of the pick-up station.
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Can I change my Click & Collect date?
You can easily change your Click & Collect date through your customer profile.
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How do I get to the pick-up service?
Of course, we offer a pick-up service for items in the store.
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