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What should I do if I can’t log in to my IKEA Family account?

Learn how to regain access to your IKEA Family account if you forgot your password or are having login issues.


If you forgot your password, you can log in with a one-time code or reset your password.
Simply enter your email address or phone number.

HOW TO LOG IN AGAIN

✓ enter your email address or phone number
✓ choose “Log in with one-time code”
or
✓ click “Forgot password?”
You will then receive an email or SMS with further instructions.

DIDN’T RECEIVE AN EMAIL OR SMS?

If you did not receive a message:
✓ check the email address you entered
✓ check your spam or junk folder
✓ try again

NO ACCESS TO YOUR EMAIL?

If you no longer have access to your email address or need further support, you can contact IKEA customer service.

GOOD TO KNOW

You can log in to IKEA Family using either your password or a one-time code.

 

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