I have a question regarding my IKEA delivery, how can I contact you?
Have a question about your IKEA delivery? Find all contact options here, along with important information about how to reach us by phone.
Before contacting us, you can find answers to many questions about delivery, time slots, tracking and delivery costs in our FAQs. If you can’t find the information you need there, we’ll be happy to help you personally.
CUSTOMER SERVICE BY PHONE
Within Austria: 0800 081 100
Calling from abroad: +43 1 69000 68 000
TIP FOR FASTER SUPPORT
To help us assist you more quickly, please have the following information ready:
- your order number
- your delivery date
- your tracking number, if available
ALTERNATIVELY: CHECK YOUR ORDER ONLINE
Many delivery-related requests can be handled directly online:
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Find out how to contact Klarna in Austria – including the phone number, chat and important information about payment questions relating to IKEA orders.
Read moreIf your IKEA order paid with Klarna cannot be delivered or you would like to cancel your purchase, please contact IKEA Customer Service. This allows us to make sure that your Klarna invoice is cancelled accordingly.
Read moreNeed to contact IKEA Customer Service? Find phone numbers, opening hours and ways to get help via chat, online or at an IKEA store.
Read moreIs an item or package missing after your IKEA delivery or collection? First, check whether your order has been split into several deliveries or whether multiple items were packed together in one package. If the item is still missing, you can find the available contact and solution options here.
Read moreFind out when the delivery and installation dates for your IKEA kitchen are arranged. They are usually scheduled directly when you place your order.
Read moreIf you are unable to pay your Klarna invoice on time, please contact Klarna Customer Service directly. They can support you with questions about your payment.
Read more