Our stores offer several convenient options to make transportation easier, including home delivery straight to your door. However, loading items onto your car or trailer is not part of our services.
We offer a wide range of delivery options, from home delivery of heavy furniture to postal packages for smaller orders, as well as assembly services!
Can I get help loading my goods into my car or trailer at the store?
We do not offer a service where we help you load your goods when you have shopped with us in the store.
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To use this service, add your desired products to the shopping cart and select the "Click & collect" option at checkout. Choose your preferred pickup location and time slot. You will receive a confirmation email or SMS with pickup information, and when your order is ready, you will receive a notification to pick it up. In case of any problems during collection, please follow the instructions in the order confirmation, and if that does not help, you can contact IKEA Customer Service.
Read moreUnfortunately, there are no direct phone numbers to our Stores. If you want to get in touch with a specific IKEA store, you are welcomed to visit it, our co-workers will be happy to help you on site.
Read moreWe are located all over Sweden from Malmö in the south to Haparanda in the north. We have expanded our availability, so in addition to the stores, we also meet you at plan and order units around the country. On IKEA.se, you can either select the store closest to you from a list, or by entering your postcode, get suggestions for the nearest store when looking at products.
Read moreWe offer free trailer rentals at several of our stores through the company Freetrailer. You can borrow a trailer free of charge for up to 3 hours. However, if you wish to reserve your trailer in advance, Freetrailer charges a fee of 49 SEK. To rent a trailer, visit freetrailer.se. If you have any questions, you're welcome to visit Customer Service at your nearest IKEA store.
Read moreThe delivery time depends on how you placed your order. If you ordered at a department store, the delivery time is usually 1-3 working days and if you ordered online or by phone, your order is usually delivered within 7-10 working days.
Read moreAfter your order has been placed, it is not possible to add or remove products from your order. If you have changed your mind about the choice of product in your order, you are welcome to make a return after your order has been delivered to you. You can also choose to change the delivery date or cancel your order if it is not already on its way to you via our "Track and manage my order" service.
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