Can a lost or stolen IKEA Gift or Refund card be blocked or replaced?
If you have lost your IKEA Gift card or someone else has used it without your permission, you should contact us immediately.
For issues surrounding IKEA online gift cards that have been issued through a third party, you will need to contact the seller directly to resolve it.
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If your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Just-in-case protection” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used, the protection unfortunately doesn’t apply, but you can still explore paid repair or replacement options.
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
Read moreYou can use IKEA Gift cards, Refund cards and E-vouchers in other countries - but there are limitations!
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
Read moreIf you haven’t received your IKEA Gift Card, please check your email, including junk and spam folders. If it’s still missing, contact us with your purchase details and we’ll assist in locating it.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
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