Can you help me load my order into my car?
Planning to collect heavy items? We recommend bringing someone to assist with loading.
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We recommend waiting until you receive a notification confirming your order is ready before heading to the store.
Read moreYes, it's easy to arrange for someone else to collect your order if you're unable to. The collector will need to be nominated for pick up on your order and have valid proof of ID when they arrive!
Read moreGo to "Track and manage my order" and check if your order is scheduled to be delivered on different dates and by different delivery methods.
Read moreClick and Collect is a service that provides you the convenience of having your order ready to be collected at our counter when you come into store.
Read moreTrack the progress of your delivery using our Track and Manage order tool.
Read moreYes! Sometimes we are able to pick your order earlier than expected. Your order will still be held for 2days from the date stated on your order.
Read more