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Can IKEA pick up my old mattress if I want to return it?

IKEA New Zealand does not currently offer a mattress or mattress pad removal service.

While mattress or mattress pad removal isn’t a service we currently offer in New Zealand, we’re happy to help with returns under our 365-day mattress exchange policy. Simply bring your mattress in-store for assessment, and our team will assist you from there. 
 
 

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